How to delete my Epica account?
We're sorry to see you go. If there's anything we can do to change your mind, feel free to reach out to our Support Team at support@epica-beauty.com
Before you delete your account, please make sure to cancel any Epica subscriptions.
On Apple device:
• Go to your iPhone's Settings
• Tap on [your name] and choose "Subscriptions"
• Tap the subscription option related to the Epica app
• Scroll down and tap on the "Cancel" button
For more details, please visit Apple Store Support - Apple Store Cancel Subscription.
Subscribed directly through our website?
You can cancel and deactivate the automatic renewal for your subscription by visiting the Epica Manage Subscription. To log in, you need to use the same password that you use on the app. If you do not remember the password, you can reset it in the application.
Afterward, to delete your account entirely:
• Open the Epica app
• Go to your Profile and tap the "Gear" icon
• Click on the "Delete account" option
Note: After deleting your account, all your progress, library content, and personal data will be erased.
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